What this heading covers
If the QME is the raw material, the measurement function is the recipe. The draft keeps the definition short: an algorithm or calculation performed on two or more quality measure elements. That brevity hides the decisions. A ratio needs a numerator and a denominator with the same population. A percentage needs a denominator that can reach the whole. A statistical function needs a distribution and a rule for outliers. The definition also implies that the function is fixed before the result is seen. A function chosen after the data arrives is a narrative, not a measure. The draft's Annex C names five measurement data types that a function can produce: count, time, ratio, percentage and statistical.
Record position: measurement concept 3 of 3, from the fifteen terms in clause 3.
What the heading asks of a team
Fixed before the data
Write the function into the measurement plan and version it. A change to the function is a new measure, even if the name stays the same.
Population discipline
The elements must describe the same population. Requirements met over requirements specified is meaningful; requirements met over test cases run is not.
The data types
Count, time, ratio, percentage and statistical. Each has its own failure mode, and Annex C is where the draft explains them.
What to put in place before publication
- Write each function as a formula a reader can recompute, with the population stated in words.
- Record the data type of the result, because a percentage and a ratio are read differently in a report.
- Version every change to a function and keep the old results under the old version.
- Test the function on a small fixture with a known answer before it goes into a dashboard.
- State the rounding rule, since a percentage that rounds to one hundred is not the same as a clean run.
The test a reviewer asks
- Is the function written down, versioned and tested on a fixture?
- Do the numerator and the denominator describe the same population?
Where teams usually fall short
- A ratio computed from two registers with different cut-off dates, so the result moves with the extraction time.
- A percentage reported without its denominator, which hides that the population was four items.
What happens next
Annex C sets out the five measurement data types. Read it with this page, because the type decides how a result can be read.
Source
ISO Online Browsing Platform, free preview of ISO/IEC DIS 25000-23.2 https://www.iso.org/obp/ui#iso:std:iso-iec:25000:-23:dis:ed-1:v2:en read 22 October 2026
ISO/IEC 25020:2019, Quality measurement framework https://www.iso.org/standard/72117.html read 22 October 2026