23ISO 25000-23Part 23 measurement record

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ISO/IEC DIS 25000-23.2, 6.9.3 ยท Heading only

6.9.3 Scalability measures

Scalability asks how the product behaves as load, data or users grow. A measure relates the property at increasing scale to the acceptable threshold.

The free preview lists this heading and its subheadings but not the requirement text. This page states what the heading requires in our words and never invents the wording.

Not legal advice; does not certify. This page states our reading of a public draft, not the standard's wording, and it is not an official interpretation.

What this heading covers

Scalability is a shape, not a point. The measure needs at least two load levels and a property that is expected to hold, such as response time or error rate. Linear growth, sub-linear growth and collapse are different results, and a single figure cannot tell them apart. The measure should state the axis, the range and the property, and it should be taken in an environment that resembles production closely enough for the shape to transfer.

Record position: family 33 of 40 in clause 6, under 6.9 Flexibility, which carries 4 families. It is one of the 40 families a programme has to map its measures to, and its elements are listed below. The heading is 6.9.3 in the public contents; the text behind it is not public.

How a measure for this family is built

Report the property at each step of the load or data range, and the step at which it crossed the threshold. A ratio of achieved scale to required scale is defensible when both are defined at the same property. Keep the intermediate results, because the shape is the measure.

Our worked formula

The property at each load or data step, and the step at which it crossed the threshold.

Measure elements that can feed it

Number of users, Number of records, Duration

Chosen by us from the thirty-one quality measure elements named in Annex B. The draft does not publish which elements feed scalability, so the choice above is a worked example, not the draft's assignment.

What to put in place before publication

  1. Use at least three load levels and keep each result.
  2. State the property that must hold as scale grows.

Evidence to keep

KindWhat it looks like
AxisThe load or data range and the step size
CurveThe property at each step and the threshold crossing

The test a reviewer asks

  • Does the result show a curve rather than one point?
  • Is the environment close enough to production to transfer the shape?

Two questions to ask

  • What is the load or data axis and the step size?
  • Which property had to hold as the load grew?

Where teams usually fall short

  • A single load test at twice the current traffic, called scalable.

What the number cannot tell you

It cannot tell you where the next bottleneck is. The curve shows the shape; the architecture explains it.

What happens next

Installability and replaceability are the other two flexibility families, and both are cheaper to evidence than scalability.

Source

ISO Online Browsing Platform, free preview of ISO/IEC DIS 25000-23.2 https://www.iso.org/obp/ui#iso:std:iso-iec:25000:-23:dis:ed-1:v2:en read 22 October 2026

ISO/IEC 25010:2023, Product quality model https://www.iso.org/standard/78176.html read 22 October 2026

ISO/IEC 25023:2016, Measurement of system and software product quality https://www.iso.org/standard/35747.html read 22 October 2026

The rules this is built from

Read from the real rules, not invented.

This page is read from the public record for 6.9.3: the heading in the free contents, and where public, the text the preview carries.

  • Read from the real rules
  • 63 record pages behind it
  • 116 public headings checked
  • Check any line yourself

The measure set is read from the public contents; the model table is read from the public 25010:2023 model. Where the draft text is not public, the page says so instead of filling the gap.

Nothing here is guessed while you wait. Each page is written from the public record and points to the exact page it came from. Record updated 22 October 2026