What this heading covers
The three headings are specific: general, characteristics of software quality measurements, and applicability of measurement uncertainty. That sequence suggests the annex first describes what makes a software quality measurement different, then asks when an uncertainty statement applies. It matters because a laboratory accredited to ISO/IEC 17025 that reports a software quality measure is making a statement about the competence of its measurement, not only about the product. The annex is informative and it does not turn the draft into an accreditation standard. A team outside a laboratory can still use it to think about the confidence it has in a number.
Record position: annex 5 of 5. The heading is E in the public contents; its text is informative and not public.
What the heading asks of a team
Why software is different
Many software measures are counts of defined events, so the uncertainty is in the definition and the collection, not in the instrument. That is a different problem from a physical measurement.
When uncertainty applies
Where a result is used to decide acceptance or to compare products, the confidence in the number matters. The annex is the draft's place for saying how.
What it does not do
It does not accredit anybody, and it does not replace the laboratory's own quality system. It is guidance inside a measurement standard.
What to put in place before publication
- If a laboratory reports the measure, record the method, the population and the collection conditions as part of the result.
- Write a short uncertainty note for each measure: what could vary and how much it would move the result.
- Separate definitional uncertainty, which comes from the measure, from collection uncertainty, which comes from the data.
- State whether a comparison between two products is robust to the uncertainty you have described.
- Keep the annex on the reading list for the published edition, because the wording will matter to an accredited lab.
The test a reviewer asks
- Does a reported result say enough about its collection for a reader to judge its confidence?
- Is a product comparison accompanied by a statement of the uncertainty that could reverse it?
Where teams usually fall short
- A quality measure reported to three decimal places with no statement of how it was collected.
- Two products compared on a difference smaller than the variation in the collection method.
What happens next
That is the last annex. The model page returns to the nine characteristics; the what-changes page shows what moved between the 2016 edition and this draft.
Source
ISO/IEC DIS 25000-23.2, standard record 89069 https://www.iso.org/standard/89069.html read 22 October 2026
ISO Online Browsing Platform, free preview of ISO/IEC DIS 25000-23.2 https://www.iso.org/obp/ui#iso:std:iso-iec:25000:-23:dis:ed-1:v2:en read 22 October 2026
ISO/IEC 17025:2017, General requirements for the competence of testing and calibration laboratories https://www.iso.org/standard/66915.html read 22 October 2026